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Beitrag: [QUOTE="T.F.S., post: 599391, member: 9631"] hi i recived my phase 3.5 yesterday, i fitted the kit and was let down by the fact that the car does not work propereley with the new chips fitted i suspect a software problem after reading some of the threads on this site it has become apprant to me that you have some sort of problem with regards to your quality control when i first recived my phase 1 kit the chips did not work, the car would not start, i had installed the chips correctley even though there was no mention of the orintation of the chips in the instructions new chips were sent out and the car was fine now ive upgraded to phase 3.5 and ive got the same story again, there was also no mention whatsoever in the instructions about chip orentation allthough i knew what way they was intended to be installed and they still do not work properley if you have so many chips return to you as faulty goods and you suspect that the chips are being installed incorrectley then why do you not mention this fact in the instructions, how do you expect people to know????? for provideing good chips and value for money 9/10 for provideing good instructions 0/10 for provideing chips that work 1st time 0/10 for listening to customers problems and doing something about it -10/10 regards brian [/QUOTE]

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